Resident Rights & Resources

At Granada Residence, we recognize and respect the fundamental rights of all residents. These rights are protected by California state law, including Health and Safety Code Section 1569.261 and Title 22 of the California Code of Regulations, and are integral to our commitment to providing quality care with dignity and respect.

• •The right to be treated with dignity, respect, and full recognition of your individuality and privacy
• •The right to reasonable privacy in accommodations, medical treatment, personal care, communications, and visits
• •The right to be free from physical, verbal, mental, or emotional abuse, neglect, and exploitation
• •The right to be fully informed of your rights, services available, and your own health condition
• •The right to fully participate in planning your care, including attending and participating in care planning meetings
• •The right to have visitors of your choice at times you choose, as long as it doesn't interfere with another resident's rights
• •The right to communicate freely with family, friends, and others, including sending and receiving unopened correspondence
• •The right to access your own medical records and to contract with licensed health care providers of your choice
• •The right to manage your own financial affairs or designate someone to do so, with accurate accounting if the facility manages funds
• •The right to retain and use your personal belongings, including clothing and furniture, as space permits
• •The right to leave or depart the facility at any time and to not be locked into any room, building, or on facility premises
• •The right to attend religious services or activities of your choice and to have visits from the spiritual advisor of your choice
• •The right to exercise your rights as a resident of the facility and as a citizen, including the right to vote
• •The right to present grievances and recommend changes in policies, procedures, and services without fear of retaliation, restraint, interference, coercion, or discrimination
• •The right to access advocates, including the Long-Term Care Ombudsman Program, to help resolve complaints
• •The right to confidentiality in the treatment of personal, social, financial, and medical records
• •The right to be free from physical or chemical restraints used for discipline or staff convenience (restraints require a physician's order for specific medical necessity)
• •The right to participate in and benefit from community services and activities to achieve the highest possible level of independence